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Help Sections - Returns Policy
Please Read before returning as we will reject all unauthorised returns.
We will refund or replace an item in the following situations:
We offer a full 30 day guarantee on all of our DVD's that are faulty, incorrect or damaged.
The products will be replaced or refunded if unavailable. We will test the product first to make sure it is faulty.
We offer a 7 day return period where any product can be returned to us and a
full refund issued. The product has to be sealed and brand new as supplied.
Returns
For all returns requests/inquiries please email our returns department directly returns@selectcheaper.com
Region Trouble
We cannot refund if your DVD player does not play the stated Region. Please note we always state the regions of the DVDs on the description. They are normally Region 2 (UK and Europe) but are sometimes region free. Region 2 means that they will only work on your DVD player in a foreign country only if your DVD player is multi region or Region 2. Please check that your DVD player can play the correct region as we do not refund if it does not.
U.S. customer please note especially as many believe their DVD player can play Region 2 when they cannot.
